Payment Policy

Last Updated: March 29, 2026

At Whaval LLC, we are committed to providing a secure, seamless, and transparent checkout experience for our customers. Please review our accepted payment methods and processing procedures below.

1. Accepted Payment Methods

We accept the following secure payment methods for all orders placed on our website:

  • Major Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover. All card payments are securely processed through our gateway partner, Stripe.
  • PayPal: You can choose to pay securely using your PayPal account balance, linked bank account, or linked credit card through the PayPal express checkout.

2. Payment Processing & Security

Your security is our top priority. We do not store, process, or transmit your full credit card information on our servers. All transactions are fully encrypted and processed directly through Stripe and PayPal's PCI-compliant secure networks.

3. Currency

All prices listed on our website and all transactions are processed in United States Dollars (USD).

4. Order Confirmation

When you place an order, the total amount will be authorized and charged to your selected payment method immediately to secure your inventory and begin the fulfillment process. You will receive an immediate order confirmation via email containing your receipt and transaction details.

5. Payment Disputes & Fraud Prevention

To protect our customers and our business, all orders are subject to fraud analysis. If our payment gateways flag a transaction as high-risk, we reserve the right to cancel the order and issue a full refund to the original payment method. We may also contact you to verify your identity before processing large freight orders.

6. Contact Us

If you experience any issues during checkout or have questions regarding your payment, please contact our support team immediately:

Whaval LLC
1301 Charleston Regional Pky
Charleston, SC 29492
United States

Email: support@whaval.com
Phone: +1 (209) 315-1804